About Us
About Grandmother’s Touch
In Pursuit of Consistent, Higher Standards of Clean Since 1999
Grandmother’s Touch provides fully managed commercial cleaning services across Ontario, with more than 25 years of experience supporting the ongoing care and maintenance of commercial facilities.
We partner with businesses, property managers, and commercial facilities that expect more than basic janitorial service. Our responsibility extends beyond maintaining clean and presentable spaces. We work to make facility management as seamless as possible for our clients by delivering reliable service, consistent communication, and operational support that reduces day-to-day oversight and disruption.
Ensure top service through stringent hiring & training practices
Employ a strict quality control process
24/7 availability and support
Keep you informed every step of the way
By staying transparent about our processes, we not only guarantee immaculate spaces but also foster long-lasting relationships built on reliability and professionalism.
Our Story
Grandmother’s Touch was founded in 1999 by Lexton Bates and Edward Sendrea. In March 2014, Lexton became the sole owner of the company. His goal was to provide janitorial and maintenance solutions that would enhance the lives and work environment of its clients.
Grandmother’s Touch believes that strong client relationships are built through transparency, accountability, and open communication. We understand that property managers and facility teams already manage enough operational challenges, which is why our goal is to provide reliable cleaning services that integrate smoothly into daily operations without creating additional work or disruption.
Since its inception in 1999, Grandmother’s Touch Inc., a family-owned and operated Canadian company, has evolved from specializing in carpet cleaning to becoming a leading cleaning service provider in Southern Ontario.
Offering a wide range of services, including janitorial services, day porter support, floor care, carpet cleaning, upholstery cleaning, superintendent support services, and janitorial supplies, we support a diverse range of facilities, including condominiums, multi-residential properties, offices, industrial warehouses, retail locations, and institutional facilities.

We don’t simply clean facilities. We manage them to a consistent, measurable standard.
— Lexton Bates, CEO of Grandmother’s Touch
What Makes Grandmother’s Touch Different
Ensure top service through stringent hiring & training practices
Employ a strict quality control process
24/7 availability and support
Keep you informed every step of the way
By staying transparent about our processes, we not only guarantee immaculate spaces but also foster long-lasting relationships built on reliability and professionalism.
Professional Management
Consistency You Can Rely On
Smooth, Organized Transitions
One Partner Across Services
Programs Built Around Your Facility
Professional, Protected, and Reliable
Affiliated with Leading Industry Organizations


Our Mission
To support the long-term performance of the facilities we serve through professionally managed cleaning services built on structure, accountability, and care.
We work closely with each client to understand their operational requirements and deliver service programs that align with how their operations function, helping standards remain consistent over time.
Get in Touch With Our Team
For service inquiries, partnership opportunities, or career questions, please contact our team. We’ll be happy to provide the information you need and discuss how we can support you.
