About Us

About Grandmother's Touch

About Grandmother’s Touch

In Pursuit of Consistent, Higher Standards of Clean Since 1999

Grandmother’s Touch provides fully managed commercial cleaning services across Ontario, with more than 25 years of experience supporting the ongoing care and maintenance of commercial facilities.

We partner with businesses, property managers, and commercial facilities that expect more than basic janitorial service. Our responsibility extends beyond maintaining clean and presentable spaces. We work to make facility management as seamless as possible for our clients by delivering reliable service, consistent communication, and operational support that reduces day-to-day oversight and disruption.

Ensure top service through stringent hiring & training practices

Employ a strict quality control process

24/7 availability and support

Keep you informed every step of the way

By staying transparent about our processes, we not only guarantee immaculate spaces but also foster long-lasting relationships built on reliability and professionalism.

Our Story

Grandmother’s Touch was founded in 1999 by Lexton Bates and Edward Sendrea. In March 2014, Lexton became the sole owner of the company. His goal was to provide janitorial and maintenance solutions that would enhance the lives and work environment of its clients.

Grandmother’s Touch believes that strong client relationships are built through transparency, accountability, and open communication. We understand that property managers and facility teams already manage enough operational challenges, which is why our goal is to provide reliable cleaning services that integrate smoothly into daily operations without creating additional work or disruption.

Since its inception in 1999, Grandmother’s Touch Inc., a family-owned and operated Canadian company, has evolved from specializing in carpet cleaning to becoming a leading cleaning service provider in Southern Ontario.

Offering a wide range of services, including janitorial services, day porter support, floor care, carpet cleaning, upholstery cleaning, superintendent support services, and janitorial supplies, we support a diverse range of facilities, including condominiums, multi-residential properties, offices, industrial warehouses, retail locations, and institutional facilities.

Grandmother's Touch - Cleaning Services Grandmother's Touch - Cleaning Services
Lexton Bates, CEO of Grandmother’s Touch

We don’t simply clean facilities. We manage them to a consistent, measurable standard.

— Lexton Bates, CEO of Grandmother’s Touch

What Makes Grandmother’s Touch Different

Ensure top service through stringent hiring & training practices

Employ a strict quality control process

24/7 availability and support

Keep you informed every step of the way

By staying transparent about our processes, we not only guarantee immaculate spaces but also foster long-lasting relationships built on reliability and professionalism.

Professional Management

Consistent service starts with active oversight. Our teams are supported through supervision, quality control, and performance management that help maintain standards over time.

Consistency You Can Rely On

Structured processes, inspections, and management follow-up help reduce missed details, service gaps, and inconsistencies across shifts or facilities.

Smooth, Organized Transitions

Our onboarding systems are designed to support seamless vendor transitions with minimal disruption to your operations, tenants, or staff

One Partner Across Services

From daily janitorial services to floor care and periodic cleaning, we consolidate services under one accountable provider to simplify facility management.

Programs Built Around Your Facility

Every service plan is tailored to the building, schedule, occupancy levels, traffic patterns, and operational requirements of the facility it supports.

Professional, Protected, and Reliable

Our teams are fully insured, WSIB-covered, WHMIS-trained, and supported by established safety procedures designed to help reduce operational risk and liability.

Affiliated with Leading Industry Organizations

Acmocfib green seal Vendorpm FRPRO institute of inspection cleaning and restoration certification GTAA
Grandmother's Touch - Cleaning Services

Our Mission

To support the long-term performance of the facilities we serve through professionally managed cleaning services built on structure, accountability, and care.

We work closely with each client to understand their operational requirements and deliver service programs that align with how their operations function, helping standards remain consistent over time.

Get in Touch With Our Team

For service inquiries, partnership opportunities, or career questions, please contact our team. We’ll be happy to provide the information you need and discuss how we can support you.

Contact US